Industries

Retail & Commerce

Commerce platforms that hold up at peak, across markets and across the back office.

Order flow, end to end

1Storefront
2Checkout
3Payments
4Fulfilment
5ERP

For retailers and brands, the website is the visible tip of an operational system that runs inventory, pricing, payments, fulfilment and customer service. We engineer the whole system, not just the storefront.

Common challenges

Peaks the platform was not built for

Sales events and new markets expose performance limits and fragile integrations at the worst possible time.

Back office held together by CSVs

Orders, stock and customer data move between systems by nightly exports and manual fixes.

Platform limits

Pricing, bundling or fulfilment logic that the platform makes painful, worked around with apps that conflict.

How we help

Platform modernisation

Re-architecture for international scale, performance and operational stability.

Shopify engineering beyond templates

Custom apps, functions and integrations that extend the platform rather than fight it.

Event-driven integration

Real-time, observable connections between commerce, ERP, CRM and fulfilment.

Customer service automation

AI that drafts, routes and resolves routine requests with people approving the exceptions.

Relevant capabilities

Commerce & Platform Engineering

Scalable commerce and enterprise platforms built on Shopify, Salesforce and custom architectures.

Shopify & platform engineering
Enterprise platform integration
Custom commerce architecture
Performance & conversion engineering
Re-platforming & migration
Salesforce & CRM engineering

Built beyond templates: Shopify; Built beyond templates
Partner-led CRM integration: Salesforce; Partner-led CRM integration
Connected without nightly CSVs: ERP; Connected without nightly CSVs

Explore Commerce & Platform Engineering

Order flow, end to end

1Storefront
2Checkout
3Payments
4Fulfilment
5ERP

Digital Product Engineering

Web and mobile systems engineered for performance, usability and long-term maintainability.

Product architecture & system design
Web & mobile engineering
Performance & reliability engineering
Code quality & maintainability
Legacy modernisation
Design-to-engineering handoff

Performance budgets set before features: Day 1; Performance budgets set before features
Contracts agreed before code: API-first; Contracts agreed before code
From architecture to handover: 1 team; From architecture to handover

Explore Digital Product Engineering

p95 response time across releases

Release 1Release 8

AI & Automation Engineering

Agentic AI systems and intelligent automation that reduce operational friction and improve decision-making.

Intelligent workflow automation
Agentic AI systems
Decision support & data pipelines
Automation reliability & governance
LLM integration into existing products
AI readiness assessment

Kept in the loop where judgement matters: Human; Kept in the loop where judgement matters
Every automation has an accountable owner: Owned; Every automation has an accountable owner
Decisions explainable and auditable: Logged; Decisions explainable and auditable

Explore AI & Automation Engineering

Support agent · human in the loop

Reads the ticket and order history
Drafts the refund decision
Asks a person to approve
Updates CRM and notifies customer

Discuss your retail & commerce initiative

Tell us where your platform is today and where it needs to be. We will recommend an approach suited to your organisation.